| Issue ID | 1039780 |
| Internal NHTSA # | 10564368 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL350 |
| Model Year | 2010 |
| File date | 12/02/14 |
| Component | FUEL SYSTEM, DIESEL |
| Product type code | VEHICLE |
| Description of the problem | About a week ago i bought diesel fuel from a truck stop in long beach, not my usual purchase from my local gas station. One week later i get a message to change my fuel filter and got a trouble code indicating a low fuel rail pressure. I had the filter changed and experienced hard starting later on. The old filter had water and some algae contamination which is very common in diesel engines. I suspected water from the truck stop where i got fuel from and tried to remove it using a diesel additive, sea foam. Starting my car got worse to the point where it would no longer start. I called a tow truck to take it to the dealer where i bought the car from and they claim i bought bad fuel and the additive ruined the entire system. Now the dealer is claiming my car needs the entire fuel system replaced including the injectors, high pressure fuel pump, all the fuel lines, fuel filter, fuel tank, low pressure fuel pump, and fuel sensor, with estimated cost of $15,000+. Nhtsa has identified the high pressure fuel pump failures (hpfp) on a majority of german vehicles, including volkswagen, mercedes, audi, just to name a few. The fuel quality is different in the us compared to european standards as most of the us uses ultra-low sulfur diesel. I believe this is the reason why a large number of imported diesels are failing, costing the american taxpayers increased insurance claims and vehicle failures. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARCADIA, CA |
| VIN pattern | 4JGBF2FE8AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |